Shipping & Delivery
Our official store and distributors all work with DHL, DPD, UPS, FedEx and GLS shipping companies for our deliveries. We’ll send the shipping information to our customers by email as soon as your order is shipped, including the shipping date, the tracking number, and the tracking site.
Local EU/UK warehouses.
Estimated Shipping Time is 3-5 business days.
Free shipping for all orders.
Return & Refund
KuKirin stands behind the quality of every product sold and delivered by our team, hoping that each and every customer's expectation is met and exceeded. If for any reason you are not fully satisfied with your purchase experience within 14 days, we are happy to help with a replacement or refund.
Orders can be returned within 14 days upon receiving (subject to the last update of the logistics time).
Before starting the return process, you should fill out and send a return form to support@kukirinmarket.com.
After approval by KuKirin, Customer Support will share the corresponding return address with you, products can be returned as long as they are in their original packaging and accompanied by all accessories and manuals. The customer is responsible for good packaging.
Please return the product and provide the tracking number and query link to KuKirin within 7 days. Otherwise, the request will be processed as expired.
Payment Information
Shopping on kukirinmarket.com is completely safe, fast, and convenient.
We provide our customers with the following options to proceed with payments.
- PayPal
- Credit Card (MasterCard, VISA, American Express, Discover, and Diners Club are all accepted.)
More payment options will be available soon, such as bank transfers, local payment methods, etc.
